Customer Services
Frequently Asked Questions
1. How to shop in Mays's Eshop?
Welcome to May's Online Shop. We are supplying all kinds of professional makeup products, skin-card goods, eyelashes, wigs, perfumes, toiletries and different sorts of groceries...etc. for international celebrities, show-business performers, professional makeup artists, models, brides and fashionable people...etc.
Shopping in this online shop is an enjoyable experience. Now, let's take a look at how you get purchase the products you love.
Introducing Interface
Once you enter our e-shop, you will find the following screen:
On the front page, there are two major features for shopping:
- Product Categories: Here you will find major categories of May's products. Clicking any of them can lead you to listing of the category.
- Search: You can use this to directly find any products you want.
Selecting Products
- On the top of this site, there is product navigation, where you will find items like Make up, Eyelashes, Skincare, Fragrance, Tools, Accessories, Hair/Wigs as well as Special Effects. Click on the category you want to bring you to the product listing of the selected category.
- On category page, as shown below, click on a product photo of an item you want. You will be brought to the product page.
On a category page, you will find:
- Sub-category: This area shows sub-categories available for a selected product category.
- Navigation: This shows where you are in the site. You could follow it easily to go through the site.
- Product Listing: Products are listed here with product names, product shoot as well as brief information.
How to use a product page
A product page is a page specifically designed to fill in information of a product. Lets take a look at what information and functions a product page could offer us.
- Sub-categories: This area shows sub-categories available for a selected product category.
- Product Picture: The picture lets have an idea of how a product looks like.
- Currency Calculator: It helps you to convert the price between HK and US dollars.
- Misc functions: including showing retail locations, size chart (for certain products) as well as video (for demonstrating the use of certain products).
Search Products
May's e-shop is equipped with a search engine, which allows you to locate any products you want from our virtual product shelf. Follow these steps to use the search engine to find a product:
- You have to select a category from the pull-down menu.
- Then input keyword, which best represent the products you want.
- Click the button"Go".
- You will then be able to get the search result.
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